Política de envío
Shipping Policy
At Pievita, we want your fitness and sports equipment to reach you quickly and safely. This policy explains how we ship orders within Spain.
Shipping area
We currently ship to addresses in mainland Spain and the Balearic Islands. Shipments to the Canary Islands, Ceuta and Melilla may be subject to additional fees, longer delivery times, and import duties or taxes, which are the customer's responsibility.
Order processing
Orders are processed within [1–2] business days (Monday to Friday, excluding public holidays). Orders placed after [14:00] or on weekends are processed the next business day.
Delivery times
- Mainland Spain: [2–4] business days
- Balearic Islands: [3–6] business days
- Canary Islands, Ceuta and Melilla: [5–10] business days
Delivery times are estimates and may vary due to carrier delays, peak seasons, or circumstances outside our control.
Shipping costs
Shipping costs are calculated at checkout based on your delivery address and the size and weight of your order. [Free standard shipping on orders over €XX within mainland Spain.] Large or heavy items, such as strength or cardio equipment, may carry an additional handling charge, which will be shown at checkout.
Order tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your delivery.
Delivery issues
Please make sure your shipping address is correct before completing your order. If a package is returned to us because of an incorrect address or failed delivery attempts, re-shipping costs may apply. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can resolve the issue.
Contact us
For any questions about shipping, contact us at [SupportPievita@gmail.com].